Cadillac of Calabasas

Vsevolod Seva Fesenkoa month ago

My service advisor, Andrew Banales, consistently demonstrates the professionalism, knowledge, and attention to detail that make all the difference. He communicates clearly throughout the repair process, takes the time to explain recommendations, follows up when needed, and genuinely works to ensure every concern is addressed. It’s clear that he takes pride in providing excellent customer service rather than simply processing repair orders. The technicians and service team have always treated my vehicle with care, and I’ve come to trust their work because they stand behind it. Having someone like Andrew coordinating repairs gives me confidence that the job will be handled correctly and efficiently. If you’re looking for a service advisor who is honest, attentive, knowledgeable, and committed to doing things right, I highly recommend asking for Andrew Banales. His professionalism and ded

Jake3 months ago

Had an absolute fantastic experience with Frank Tepesano on yet another vehicle purchase from him! Frank helped me get a car that is very difficult to obtain. I don't know how he pulled it off. The car I purchased from him is only 1 of 200 made for the entire world! Frank worked some magic and got my order in with Cadillac on a new 2026 Cadillac CT5-V Blackwing in the special edition deep ocean package! I am so so happy!!!! I have been buying all my new Cadillacs from Frank for over ten years now. Frank is awesome! I have kept in constant contact with Frank since he left Cadillac of Thousand Oaks as he is like family to us now. I contacted Frank back in March and asked him if he could get me this unobtainable car and he came through! I still can't believe I was able to get this car! I can't thank Frank enough for this! I was in and out with my new car in no time and was so surprised th

Tyler Hargrove4 months ago

I had a fantastic experience scheduling my service appointment thanks to Hallie. From the moment we spoke, she was professional, attentive, and genuinely took the time to understand my concerns. She made the entire process smooth and stress free, all while maintaining a courteous and friendly demeanor. Her level of customer service truly stood out, it felt like she genuinely cared about making sure everything was handled properly. It’s rare to come across someone so dedicated and thoughtful in their role, and it definitely left a lasting impression. Hallie is a great example of what excellent customer service should look like.

Elle Favorule4 months ago

I recently leased a new Vistiq and Christian was great to work with. I work weird hours and was not available to come in to the showroom and he helped me with all of my questions via text. He started working on the deal and when I was finally able to come in he got me a great price and walked me through the info on the car. 10/10 recommend